👁️ iTRUST Integrations

ABB Optical Group

iTRUST’s deep integration with ABB Optical Group transforms the way practices handle contact lens and optical supply ordering. From inside the patient chart or retail POS, staff can place orders that instantly transmit all prescription details, material selections, and lab specifications to ABB. No manual re-typing, no duplicate entries. Once submitted, ABB order acknowledgments, tracking updates, backorder alerts, and shipping confirmations flow directly back into iTRUST in real time. This ensures staff always know the exact status of every order, reduces fulfillment mistakes, accelerates turnaround, and strengthens the patient experience. Over time, iTRUST also aggregates ABB order data — giving practices powerful insights into margins, supplier performance, and ordering trends across all locations.

Waystar

The Waystar integration elevates iTRUST into a fully automated revenue cycle engine. Insurance eligibility can be checked instantly during appointment scheduling or check-in. Claims flow from iTRUST directly into Waystar with automated scrubbing for coding accuracy. As payers respond, ERA (Electronic Remittance Advice) messages are posted securely back into the patient ledger, minimizing errors and slashing reconciliation time. Denials trigger automated workflows, ensuring fast resolution and preventing revenue leakage. Combined with integrated patient payment options — including text-to-pay, online checkouts, and card-on-file — practices gain a frictionless financial workflow that improves collections and reduces A/R days significantly.

TriZetto Provider Solutions

iTRUST integrates with TriZetto to deliver a robust clearinghouse pipeline for both vision and medical claims. Through real-time EDI connections, practices can verify benefits, transmit ANSI-compliant claims, and monitor payer responses from a single dashboard. TriZetto’s advanced rules engine reduces claim rejections by validating data before submission — ensuring cleaner claims, faster payment cycles, and fewer billing touchpoints. The integration feeds payer responses, EOBs, and adjudication summaries directly into iTRUST, giving practices a transparent view of every financial encounter.

Nassau / OOGP Vision Group

With the Nassau/OOGP integration, contact lens and supply ordering becomes completely automated. iTRUST displays live product data from Nassau/OOGP’s catalog, including lens parameters, availability, pricing, and packaging options. When a doctor finalizes a prescription, staff can place the order with one click. iTRUST then handles every sync — confirmations, partial shipments, backorder notices, and tracking updates. This integration also powers patient re-order reminders, improving retention and reducing third-party leakage. Multi-location groups gain centralized purchasing intelligence to monitor supply usage, vendor pricing trends, and profit performance across the network.

BlinkRx

BlinkRx provides a modern, digitally connected prescription delivery workflow — and iTRUST integrates directly into it. When medications are prescribed in iTRUST, the system sends both clinical and insurance information to BlinkRx, where prior authorizations, formulary checks, and insurance coordination are automatically handled. Patients receive mobile updates, home delivery options, and checkout links without burdening staff. Each fulfillment event syncs back to iTRUST, giving doctors visibility into adherence and improving outcomes without increasing workload.

Arch Crown

iTRUST’s Arch Crown integration provides an end-to-end finishing pipeline for frames, prescriptions, coatings, and lab services. Each job created in the optical POS or exam module automatically transmits the patient’s Rx, lens design, frame model, PD, segment height, and coating preferences to Arch Crown. Technicians can track production: job accepted → in process → edging → complete → shipped. Delivery time, quality issues, remake frequency, and lab performance metrics all feed into iTRUST’s optical analytics engine — giving practices unprecedented oversight of optical operations.

ZEISS

Linking ZEISS to iTRUST brings clinical precision and retail performance together. Data from ZEISS autorefractors, lensmeters, OCTs, and topographers flows directly into the patient record, eliminating transcription errors and accelerating exam documentation. For optical, iTRUST can connect to ZEISS optical labs for ordering premium lenses. This closed-loop connection includes real-time job tracking, progress updates, and quality verification upon completion. iTRUST then syncs cost, margin, and delivery metrics across locations to support enterprise-level optical management.

Topcon Healthcare

Topcon integration allows practices to automatically import OCT, fundus, visual field, autorefractor, keratometry, and topography data into iTRUST without extra steps. Images and measurements appear instantly in the patient chart, ready for review or comparison against previous visits. Topcon’s DICOM connectivity paired with iTRUST’s image management viewer creates a streamlined clinical workflow that elevates diagnostic speed and accuracy. No USB sticks, no manual file transfers — just clean, compliant, automated data flow.

Frames Data

Frames Data integration gives your entire optical retail operation a live, constantly updating catalog of every major frame brand and product line. iTRUST automatically syncs models, colors, UPC codes, MSRP pricing, lens compatibility, discontinued notices, seasonal releases, and vendor metadata. This means optical staff always sell from the most current inventory without manually updating SKUs or catalogs. When a frame is sold, iTRUST reduces inventory, logs margin data, and updates performance analytics instantly. For multi-location enterprises, Frames Data creates a unified product database — ensuring consistent pricing, accurate reporting, and smarter purchasing decisions across all stores. In short: it eliminates outdated catalogs, empowers sales staff, and keeps your optical business fully modernized.

The Appointment Book (TAB)

TAB integration connects scheduling, recalls, and calendar management across all departments. Appointments booked in iTRUST instantly appear in TAB’s shared timetable, allowing reception, opticians, and doctors to view availability and manage flow. iTRUST also syncs automated reminders, confirmations, patient recalls, and follow-up logic into TAB to boost retention and minimize gaps in the schedule. This dual-system synchronization supports multi-location groups by offering centralized oversight of appointment metrics while maintaining location-specific calendars.

Hilco Vision

Hilco integration gives practices access to one of the largest optical supply networks. From within iTRUST, staff can browse live inventory for frames, accessories, repair kits, lab materials, lens cleaners, nose pads, screws, and specialty tools. Once ordered, Hilco’s confirmations and tracking sync back into iTRUST automatically. Practices can set reorder points and automate stock replenishment. Multi-location organizations gain visibility into supply usage, standardizing inventory levels and eliminating over-ordering or out-of-stock issues.

Coburn Technologies

Coburn’s integration streamlines lens surfacing, coating, edging, and finishing workflows. iTRUST sends job specifications directly to Coburn’s lab systems or compatible finishing equipment. As jobs move through each production stage, Coburn sends updates back to iTRUST, mapping each event to the optical order. Optical managers can track turnaround time, analyze bottlenecks, compare lab efficiency, and optimize throughput. Detailed cost data also syncs back to improve profitability reporting.

MH Optical Labs

iTRUST’s integration with MH Optical Labs brings full visibility into independent lab production. Each order — including Rx details, frame selection, coatings, and specialty treatments — transfers directly from iTRUST into the lab’s system. Status updates appear inside the optical order screen so staff always know where every job stands. Fulfillment data automatically updates the patient’s record and POS. This reduces communication delays, ensures accuracy, and enhances the patient pickup experience.

Midland Optical

Midland Optical integration automates wholesale lens ordering for practices of all sizes. Once a prescription is finalized, iTRUST sends the full job packet to Midland. Tracking information, production milestones, remakes, shipping confirmations, and cost information all return into iTRUST without manual steps. Managers can analyze performance metrics like turnaround averages, remake rates, and vendor reliability across multiple locations.

Marco

Marco instruments — including autorefractors, phoropters, lensmeters, and visual acuity systems — send exam results directly into iTRUST’s clinical record. The integration eliminates manual data entry, reduces exam time, and improves accuracy. Technicians can move patients through exam lanes faster, while doctors gain a complete, structured record of all measurements. For multi-location groups, iTRUST also tracks equipment usage, calibration dates, and maintenance events.

Optics Incorporated

Optics Inc. integration centralizes diagnostic equipment purchasing, tracking, and maintenance. When new equipment is acquired, iTRUST automatically logs serial numbers, warranty dates, calibration intervals, and service history. Practices can submit service requests through iTRUST, monitor status, and track lead times. For enterprise networks, this integration builds a complete asset registry, improving accountability and budgeting for all equipment across every location.

US Ophthalmic

Through US Ophthalmic integration, practices can import diagnostic data from advanced imaging systems, order equipment, and track warranty coverage — all inside iTRUST. OCT data, fundus images, and autorefractor results transfer directly into the patient record. Asset management logs equipment performance, uptime, and lifecycle markers. This integration helps practices standardize equipment workflows across locations while maintaining compliance and service reliability.

Next Vision Instruments

Next Vision Instruments provides a broad range of ophthalmic and optometric devices. The integration with iTRUST supports procurement workflows, tracks service and calibration events, and ensures every device remains compliant with manufacturer recommendations. Practices can manage installation, warranty documentation, and repair history through iTRUST’s asset manager — turning a traditionally chaotic process into an organized digital system.

Western Optical Supply

Western Optical integration brings automation to everyday lab and dispensary supply management. Staff can browse the vendor’s live catalog from within iTRUST, place orders, and track shipments. Usage-based reorder logic eliminates stockouts and manual counting. Inventory receipts sync instantly, giving managers accurate supply expense reports and historical usage patterns. This dramatically reduces waste and ensures every optical location stays properly equipped.

OptiSource International

OptiSource provides tools, instruments, and optical supplies essential for daily operations. iTRUST integrates directly with their ordering system, allowing practices to place supply orders in seconds. Confirmations, tracking numbers, invoices, and order histories sync back automatically. Managers gain visibility into supply costs, reorder frequency, and budget forecasting across all offices.

Amcon Labs

iTRUST’s Amcon Labs integration eliminates the tedious task of monitoring consumables like cleaners, cases, cloths, and accessories. Automated reorder points trigger purchasing when stock runs low. Every purchase is logged inside iTRUST’s supply management module, allowing administrators to track spending and consumption levels effortlessly. This keeps practices consistent, well-supplied, and ready for daily patient flow.

Affinity Optical

Affinity Optical integration powers efficient frame and accessory procurement. Practices can access up-to-date product catalogs, view availability, and place purchase orders directly through iTRUST. Shipping and invoice data sync automatically. Multi-location businesses benefit from consolidated purchasing, standardized pricing, and centralized visibility into optical inventory performance across the entire organization.

Younger Optics

Through the Younger Optics integration, iTRUST sends detailed lens orders — including designs, prescriptions, coatings, materials, and measurements — directly to Younger’s production system. The lab returns status updates, completion confirmations, shipping data, and cost details back into iTRUST in real time. Optical managers can evaluate performance, optimize vendor selection, and maintain end-to-end visibility for every job.