2.37. Undo Patient Check-In or Check-Out

*Pro Tip: Use Undo Check-in when a patient was checked in by mistake. This returns the appointment to its status before check-in.

This feature allows staff to reverse a patient Check-In or Check-Out if the status was selected by mistake.

Undo Patient Check-In

1. From the Dashboard, locate the patients appointment.
2. Click the three-dot Actions menu on the far right side of the appointment.
3. Click Undo Check-in.
4. The patients check-in status will be removed and the Check In button will become available again.

*Pro Tip: After using Undo Check-out, the patient remains checked in and can be checked out again when the visit is complete.

Undo Patient Check-Out

1. From the Dashboard, locate the patients appointment.
2. Click the three-dot Actions menu on the far right side of the appointment.
3. Click Undo Check-out.
4. The patient will return to the checked-in status.